Privacy Policy

1. Introduction

MembrLab LLC ("Company," "we," "us," or "our") operates the Kasapi platform and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), the UK GDPR, and applicable US state privacy laws.

Contact Information:
MembrLab LLC
655 W Illinois Ave, Ste 716 #2080
Dallas, TX 75224, USA
Email: support@kasapiapp.com

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact form (name, email address, phone number, organization name, message content)
• Create an account on our platform (when available)
• Subscribe to our communications
• Communicate with us directly

2.2 Information Collected Automatically

When you access our website, we may automatically collect certain information, including:

• Device information (browser type, operating system)
• IP address
• Pages visited and time spent on pages
• Referring website addresses

This information is collected through cookies and similar tracking technologies. See Section 6 for more details.

2.3 Account Information (Platform Users)

When you register for and use the Kasapi platform, we collect:

• Account credentials (email, password — securely hashed)
• Profile information you choose to provide
• Content you create, share, or interact with
• Usage data and activity within the platform

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Provide, operate, and maintain the Service
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Improve and personalize your experience
• Analyze usage patterns to improve our Service
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

4. Legal Basis for Processing (EEA/UK Users)

If you are located in the EEA or UK, we process your personal data based on the following legal grounds:

• Consent: Where you have given us explicit consent to process your data for specific purposes (e.g., marketing communications).
• Contract: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights and freedoms.
• Legal Obligation: Where processing is necessary to comply with applicable laws.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our Service (e.g., hosting providers, payment processors), bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.
• With Your Consent: In any other circumstances where you have provided explicit consent.

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

Type	Purpose	Duration
Essential	Required for the website to function properly (e.g., session management, security)	Session / 1 year
Analytics	Help us understand how visitors interact with our website (e.g., Google Analytics)	Up to 2 years
Functional	Remember your preferences and settings	1 year

6.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies
• Clear cookies when you close your browser

Please note that disabling certain cookies may affect the functionality of our Service.

6.3 Google Analytics

We use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect anonymous information about how visitors use our site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

7. International Data Transfers

Our servers and operations are located in the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

For users in the EEA, UK, or Switzerland, we ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions where applicable
• Other lawful transfer mechanisms

By using our Service, you consent to the transfer of your information to the United States, where data protection laws may differ from those in your country.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Contact form submissions: Deleted after your inquiry has been addressed.
• Account data: Retained while your account is active and for a reasonable period thereafter for legal and business purposes.
• Analytics data: Retained in anonymized form for up to 26 months.

9. Your Rights

9.1 Rights for All Users

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

9.2 Additional Rights for EEA/UK Users (GDPR)

If you are in the EEA or UK, you also have the right to:

• Data Portability: Receive your data in a structured, machine-readable format
• Restrict Processing: Request that we limit how we use your data
• Object to Processing: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us at support@kasapiapp.com. We will respond within 30 days (or as required by applicable law).

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL)
• Secure password hashing
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top
• Sending you an email notification (for registered users)

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

MembrLab LLC
655 W Illinois Ave, Ste 716 #2080
Dallas, TX 75224, USA
Email: support@kasapiapp.com

For EEA/UK residents: While we do not have a designated Data Protection Officer, you may contact us at the above email address for any data protection inquiries. You also have the right to lodge a complaint with your local supervisory authority.